Frequently Asked Questions

This FAQ is meant only for questions on E-Chords use and does not intend to answer musical practice questions. If you have any other questions that is not in here, please contact us and we will answer you back as soon as possible.
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Please, feel comfortable to let us know any suggestions or criticism you may have about us. Also, we'll be glad to answer any questions you have. E-Chords team will be ready to take care of it in the best possible way.

Before you fill up the form bellow, please note the following points:
  • If you are experiencing troubles viewing part of the music, printing the lyrics or any other kind of trouble, please read our FAQ above.
  • If you wish to request some music, do it by clicking here and be sure that the music does not exist in the site by doing a search by artist, music title or even by lyric part.
  • If you want to request your BillionChords activation code please send us the serial number of your software, your username and, if possible, the number of your transaction.
  • If you'd like to request some music by email keep in mind that we'll only answer you after the music is found.
  • If your going to ask us something regarding your account please provide your login name.
  • We'll answer your email as soon as possible but it's not guaranteed to be done immediately due to the huge requests we receive everyday.

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